Privacy Policy:

Plumb Perfect Ltd., & RootX Canada

Who we are

Our website address is: https://www.rootxcanada.ca.

Personal data we collect and why:

Comments

When visitors leave comments on the site we collect the data shown in the comments form along with the visitor’s IP address and browser user agent string to help spam detection.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms & orders

We use your personal information in several ways:

To respond to your email messages.
To support your customer relationship with Plumb Perfect Ltd. (RootX Canada). For example, when you provide us with an e-mail and/or postal address, you will receive email confirmation of your order, email reminders, special offers on our products or new products. Your address and other pertinent information is necessary to you receiving your products and will be kept in our files. You can unsubscribe to mailings from us at any time.
When you place orders on our website, all of your order information, including your credit card number and delivery address, is transmitted through the Internet using Secure Sockets Layer (SSL) technology. SSL technology causes your browser to encrypt your order information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our website from capturing and viewing your personal information.

While we use industry standard means to protect our websites and your information, the Internet is not 100% secure. The measures we use are appropriate for the type of information we collect. We cannot promise that your use of our websites or mobile applications will be 100% safe. We encourage you to use caution when using the Internet. Online access to your personal information is protected with a password you select. We strongly recommend that you do not share your password with anyone.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data and Who we share your data with

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their own personal information at any time (except they cannot change their username). Website administrators can also see and edit that information if needed and/or requested.

Protection of your personal information is important to us. We will never share it with any third party unless you ask us to. Your personal information is for our records only for a period of 7 years and will never be sold or traded.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

What data breach procedures are in place

Any data breaches of personal information will be reported to those individuals involved. Any serious data breaches will also be reported to the Privacy Commissioner of Canada. Any breaches of security involving personal information that pose a real risk of significant harm to individuals will be kept. Reportable breaches are those that: “pose a risk to the rights and freedoms of natural living persons”. This generally refers to the possibility of affected individuals facing economic or social damage (such as discrimination), reputational damage or financial losses.

If you have any questions about our privacy policy, please feel free to contact us at:

Plumb Perfect Ltd. is your authorized source for Canadian registered RootX^®.

contact@rootxcanada.ca
1-888-458-1979

Plumb Perfect Ltd.
6045 Tenth Line
Erin, Ontario N0B 1T0